Terms of Service

Systems Workers Wanted

Last updated: February 2026

1. Introduction

These Terms of Service (”Terms”) govern your access to and use of the Systems Workers Wanted publication, platform, content, and services (”the Publication”) operated by LABKOM Co. Ltd. (”we,” “us,” “our”), a company registered in Thailand.

By subscribing to, accessing, or using the Publication, you agree to be bound by these Terms. If you do not agree, do not subscribe or access the content.

2. Intellectual Property Ownership

All content, materials, models, methodologies, protocols, assessments, tools, frameworks, and concepts published through this Publication are the exclusive intellectual property of LABKOM Co. Ltd. and/or Victor Nuñez.

2.1 Registered Trademarks

The following are registered trademarks of LABKOM Co. Ltd.:

• RAW Systems Work®

2.2 Proprietary Marks

LABKOM Co. Ltd. claims proprietary rights over all marks, names, titles, and designations developed in connection with this Publication, its related works, and associated services — whether currently in use or developed in the future. This includes, but is not limited to, protocol names, tool names, methodology names, assessment names, and programme names.

Named examples include:

• Participatory Awareness™

• Simul-tasking™

• The Cohesion Matrix™

This list is illustrative, not exhaustive. The absence of a specific mark from this list does not affect LABKOM Co. Ltd.’s proprietary claim over it. All such marks are the property of LABKOM Co. Ltd. and may not be used without written permission.

2.3 Copyrighted Works

The following works are copyrighted and owned by LABKOM Co. Ltd.:

• Emergent Systems Thinking & Authentic Practice with Right Attention: A Primer for Systems Work © 2024 LABKOM Co. Ltd. (ISBN Paperback: 978-616-94948-1-2 | Digital: 978-616-94948-0-5)

• All protocols, guides, case studies, and content derived from this work

• All original content published in this Publication

3. Permitted Use

3.1 Personal Use

Subscribers may:

• Read, study, and apply the content for personal and professional development

• Apply protocols, tools, and frameworks within their own work context

• Reference concepts in personal notes and internal reflections

• Share links to public (free) posts with attribution

• Share links to the Systems Praxis page and the Wicked Case Examination survey with colleagues, clients, or professional contacts

3.2 Internal Application

Subscribers may apply what they learn within their own teams or organisations, provided they do not present the models, protocols, or frameworks as their own creation, do not reproduce or distribute the materials to others, and attribute concepts to the source when discussing them.

3.3 Practice Partnership

Founding subscribers engaged in a Practice Partnership arrangement — as agreed in writing with LABKOM Co. Ltd. — may apply protocols and methodologies within client engagements under the terms of that arrangement. Practice Partnership does not constitute a general licence to reproduce, distribute, or teach the intellectual property. The scope and terms of each Practice Partnership are defined in the written agreement between the parties.

4. Prohibited Use

Subscribers may NOT:

4.1 Training and Teaching

Use content to train, teach, coach, or instruct others commercially or non-commercially — unless operating under an active Practice Partnership arrangement or formal licensing agreement with LABKOM Co. Ltd. This includes developing workshops, courses, or training programmes based on the content, and using protocols, assessments, or tools to facilitate sessions for clients or teams without authorisation.

4.2 Reproduction and Distribution

Copy, reproduce, or duplicate content in any form; distribute content to non-subscribers; share paid content in any public or private forum, group, or channel; or upload content to any learning management system, intranet, or shared drive.

4.3 Adaptation and Derivative Works

Adapt, modify, or create derivative works from the content; translate content into other languages; or merge content with other materials to create new products or services.

4.4 Commercial Use

Resell, sublicense, or commercially exploit any content; use content as part of any paid offering without a licensing agreement or Practice Partnership arrangement; or present the intellectual property as your own in any commercial context.

4.5 Misrepresentation

Claim authorship or ownership of any content; remove or alter any trademark, copyright, or attribution notices; or imply endorsement or affiliation with LABKOM Co. Ltd. without written permission.

5. Subscription Tiers and Access

5.1 Free Subscription

Access to all wicked problem and wicked dilemma essays. Access to protocol foundations — the context, rationale, and grounding for each protocol (what it addresses and when to use it). No access to full protocols, wicked case studies, or the AMA practice space.

5.2 Paid Subscription

Everything in Free, plus: full protocol access (all moves, internal calibration, the discipline), wicked case studies (full access), AMA practice space with direct access to Victor, and all future series and practice content. Subject to all Terms regarding permitted and prohibited use.

5.3 Founding Subscription

Everything in Paid, plus: licensed PDF copy of the book (personal use only — see Section 5.5), Systems Praxis access including the Wicked Case Examination survey, one published case study developed from the subscriber’s context with protocols (see Section 6), and an optional one-hour session when warranted by the wickedness assessment. Subject to all Terms regarding permitted and prohibited use.

5.4 Group Subscription

Available at a minimum of 3 seats with a 10% discount per seat. Group subscribers at the Paid tier share the AMA practice space. Group subscribers at the Founding tier each complete their own Wicked Case Examination independently.

5.5 Book Licence

Founding members receive a licensed PDF of Emergent Systems Thinking & Authentic Practice with Right Attention. This licence is for personal use only, non-transferable, not for reproduction, distribution, or commercial use, and digitally identified with subscriber information for source tracking.

6. Case Study Consent and Confidentiality

6.1 Consent

By completing the Wicked Case Examination survey and/or participating in a Systems Praxis session, the subscriber consents to their situation being examined through the systems lens and published as a case study within the Publication.

6.2 Confidentiality

All published case studies protect the subscriber’s confidentiality. Published material includes industry and position context only. No personal names, organisational names, or identifying details are included unless the subscriber provides explicit written consent for specific disclosures.

6.3 Review

The subscriber may review the case study before publication. A reasonable timeframe for review will be communicated. If the subscriber does not respond within this timeframe, publication may proceed.

6.4 Intellectual Property

The published case study — including all analysis, systems reframes, and protocols developed from the subscriber’s context — remains the exclusive intellectual property of LABKOM Co. Ltd. The subscriber retains no intellectual property rights over the case study, its analysis, or its protocols. The subscriber retains full ownership of their own organisational information and context as provided through the survey and session.

6.5 Withdrawal

A subscriber may withdraw consent for publication at any time before the case study is published. After publication, the subscriber may request removal. Reasonable efforts will be made to accommodate removal requests, though content that has been distributed through the Publication may not be fully retractable.

7. Licensing for Commercial Use

If you wish to use any content, protocols, assessments, or methodologies for training or coaching others, facilitating workshops or sessions, developing programmes or courses, internal organisational training at scale, or any commercial purpose — you must obtain either a formal licensing agreement or an active Practice Partnership arrangement from LABKOM Co. Ltd.

Practice Partnership arrangements are available to qualifying Founding subscribers. Terms are agreed in writing between the parties.

To enquire about licensing or Practice Partnership, contact us through the Publication’s enquiry form or at victor@systemworkprimer.info.

8. User Conduct

Subscribers agree to:

• Engage respectfully and constructively in all community features, including the AMA practice space

• Recognise the AMA practice space as a shared practice environment — a space for bringing challenges, working with protocols, and engaging with fellow practitioners

• Not share access credentials with others

• Not use automated tools to scrape or download content

• Report any suspected violations of these Terms

Conduct that undermines the practice environment — including but not limited to disrespectful engagement, commercial solicitation within the AMA, or sharing of paid content — may result in termination of access.

9. Enforcement and Remedies

9.1 Monitoring

We may monitor use of our intellectual property through digital watermarking, metadata tracking, and other methods.

9.2 Information Handling

Information provided through the Wicked Case Examination survey and Systems Praxis sessions is handled with care. Survey responses are reviewed personally by Victor Nuñez. Information is used solely for the purpose of wickedness assessment, case study development, and protocol development. Raw survey responses are not published or shared. Only anonymised analysis appears in published case studies, subject to the consent and confidentiality provisions in Section 6.

9.3 Violations

If we discover unauthorised use of our intellectual property, we may issue a cease and desist notice, terminate your subscription immediately, pursue legal action for damages and injunctive relief, or report violations to relevant professional bodies.

9.4 Damages

Unauthorised commercial use of our intellectual property may result in claims for actual damages suffered, disgorgement of profits obtained through unauthorised use, statutory damages where applicable, and legal fees and costs.

10. Disclaimers

10.1 No Guarantee of Results

The content is for educational and developmental purposes. We do not guarantee specific outcomes from applying the protocols, tools, or methodologies.

10.2 Professional Advice

The content does not constitute professional advice (legal, financial, psychological, or otherwise). Consult appropriate professionals for specific situations.

10.3 As-Is Provision

Content is provided “as is” without warranties of any kind, express or implied.

11. Limitation of Liability

To the maximum extent permitted by law, LABKOM Co. Ltd. and Victor Nuñez shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Publication or its content.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of Thailand. Any disputes shall be resolved in the courts of Thailand, unless otherwise agreed in writing.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the Publication after changes constitutes acceptance of the new Terms. Material changes will be communicated via email or Publication announcement.

14. Contact

For questions about these Terms, licensing enquiries, Practice Partnership enquiries, or to report violations:

LABKOM Co. Ltd. Bangkok, Thailand victor@systemworkprimer.info

15. Acknowledgment

By subscribing to or accessing this Publication, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

© 2026 LABKOM Co. Ltd. Thailand. All rights reserved.